Description

Job Summary

The Director of Enterprise Systems will be responsible for leading the Enterprise Applications team overseeing Smoothie King's enterprise solutions and data management environment across the organization. The Director of Enterprise Systems will assist in planning, implementing, and managing the data warehouse, analytics and reporting platforms as well as related support activities.

Essential Functions / Major Responsibilities

Provide leadership and expertise in managing Information systems across the enterprise, including but not limited to: Data Warehouse, Corporate Systems, and custom applications.

Set The Strategy, Roadmap, And Key Milestones To Operationalize a Vision Which Delivers Business Value By Innovative Use Of Data, Including

Data architecture.

Data integration and analytics solutions and services.

Analytics platforms, tools, architecture, and engineering.

Management of data and analytics products.

Data stewardship, data analytics and enablement, data science, and data/AI operations.

Own strategic decisions for our data analytics infrastructure such as analytics tool selection and design.

Manage the overall management and upkeep of a Company's Enterprise systems, including installing and configuring software, applying security patches, and monitoring system performance.

Oversee the end-to-end integration of software components and systems to support the effective and efficient delivery of data services across the organization.

Establish and maintain standards for analysis, design, coding, testing, and documentation of the Data Warehouse and Enterprise Applications.

Participate in projects to integrate new technologies and upgrades of existing technologies including installing, configuring, and testing new hardware and software. Monitor and report on the status of projects.

Recommend processes for requesting and prioritizing requests for data requests and application development projects.

Participates in cross-functional, cross-discipline project teams to better leverage the existing systems.

Coordinates information and data changes that occur as part of system lifecycle to ensure consistency.

Recognizes and identifies potential areas where existing policies and procedures that require change, or where new ones need to be developed.

Supervise, lead, hire, coach, and evaluate performance of staff has one direct report

Required Skills / Abilities / Competencies

Ability to work independently on multiple assignments and to work collaboratively within internal and cross-functional teams.

Ability to adapt to new technology platforms and services.

Demonstrates experience in delivering successful outcomes.

Demonstrates experience in setting priorities and performance management measures.

Demonstrates Experience With The Following

Infrastructure as a Service (Azure/AWS).

Data as a Service.

Storage as a Service.

Containerization.

Strong experience with Microsoft SQL and database architecture, database administration principles, best practices, and the uses of information technology to support organizational requirements.

Managing Enterprise Infrastructure Systems in a Hybrid Cloud environment between on-premises data centers, AWS, and Azure.

Experience developing custom, Python, R, and Microsoft PowerShell scripts.

Knowledge of IT operation processes including asset management, project management, configuration management, incident management and change management.

A working knowledge of TCP/IP, Network layers and routing, DNS, DHCP, Active Directory, LDAP, information security; including system hardening, log analysis, intrusion detection, and vulnerability scanning.

Promote the culture, values, and mission of Smoothie King.

Education And Experience

Bachelor's degree in Computer Science, or related field.

Ten (10) + years IT Experience; or equivalent combination of education and experience.

Seven (7) + years of demonstrated hands-on experience with the planning, delivery and management of enterprise information systems including Data Warehouse.

Five (5)+ years of supervisor experience leading internal and external teams.

Five (5)+ years of experience planning and managing systems in a high availability, fast-paced environment.

Working knowledge of the design, installation, and support of Data Warehouse models, tools, and analytics platforms.

Cloud experience with AWS, Azure, O365 and other Microsoft stack tools

Education

Bachelor’s Degree