Delivery Manager

responsibilities 

Able to be responsible for the managing of multi-level relationships with different project teams

Manage the delivery teams to ensure agreed Service Level Agreement and overall customer satisfaction is being met

Management of development and deployment of projects within timeline and budget

Provide timely and accurate project/productions reporting

Able to provide timely escalation to Singapore office and coordinate recovery activities for major incidents

Be hands-on and on top of all the tasks happening in the project/production teams

Able to oversee delivery/production issues through to resolution and closure

Ensure compliance to delivery and production processes and procedure, initiate continuous improvement initiatives

Build and maintain repository for deliverables, methodologies, and project/production support documents

Requirement:

Degree in Computer Science or equivalent

PMP certified

At least 10 years experience managing at least 80 resources in offshore development centre is a must

At least 10 years in a project management capacity managing a team of at least 10 people in banking projects would be an advantage

Good knowledge of Java, J2EE, object-oriented technologies and implementation would be an advantage

Able to demonstrate leadership and have successfully managed a project from start to finish

Ability to manage time, cost and quality

Strong customer relations and ability to interact with IT and Business users at all levels