Description

Job Code : EWC - 1348

  • Troubleshoot LAN /Connectivity issues with local Laptop/Desktop
  • Windows Client-Side Build issue troubleshooting and liaising with SOE (Imaging) engineer
  • Assist user with local desktop issues
  • Assist user with Printer mapping
  • Provide offices, stock space, protected area, and technical rooms within client facility when requested and agreed.
  • Provide Security and Physical Access instructions related to the client locations
  • Comply with agreed Security and Physical Access instructions provided by the client.
  • Always conduct themselves in a business-like and professional manner .
  • Be familiar with local client HR practices (such as dress codes) and observe as appropriate.
  • Adhere to client policies including to its data privacy, and computing policy and non-disclosure policies.
  • Complete On-Site induction process provided by client.
  • Coordinate with 3rd Party Providers (e.g. Hardware   maintenance Contractor, network connected printer or multifunction printer Contractor, Telco contractor) to perform On-site work where required
  • Provide oversight and guidance for Desktop Client issue and locally installed Apps where required excluding business applications
  • Coordinate with Third Party Vendors for service to Assets includes:
  • Scheduling service call(s) Arranging/ providing location access (including outside business hours)

Education

ANY GRADUATE