Desktop Support Analyst
[Atlanta, GA, 30303] | 2023-10-18 14:44:11
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Job Code : 2023-MY3TECH1365
Job: Desktop Support Analyst
Location: 10 Park Place South SE, Atlanta, GA 30303
Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Job Summary:
Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations.
Qualifications:
Lower-level Help Desk Analyst 1 or position equivalent
Any Graduate