Desktop Support Engineer

Job Description:
Good knowledge and hands on experience handling RFID Devices
Good knowledge in configuring , Deploying , managing , maintaining the RFID Devices
Hands on experience in Configure RFID in the MDM Portal
Diagnose and troubleshoot technical issues like computer issues , printer support including account setup
Performs basic problem solving and assistance on various software applications and hardware systems
Provide technical support to Mobility devices and tablets
Provide IMAC support (install, move, add, and change )
Install and configure hardware and software
Address user tickets regarding hardware, software and networking
Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections.
Handling the inventory and preparation of new and/or old equipment
Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems and NT.
Knowledge of PC components and their respective interface requirements.
Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems

1. Good knowledge and hands on experience handling RFID
2. Resolving desktop/laptop/printer issues
3. Customer handling skills
4. Good technical skills to handle this role