Desktop Support Specialist

Below are the additional details of this role:

Required Skills:

We need a minimum of 10+ years of hands-on experience in the following.

Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installing and imaging new computers and loading of appropriate software for customers.
Installing local and network printers and other peripherals and configuration of same.
Migrating data and user profiles.
Documenting process and procedures related to technical field support activities.
Demonstrates knowledge and a working experience with ServiceNow call tracking system.