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Desktop Support Technician II
ApTask
Longmont, CO, USA
Description
Job Description:
Candidates should have 3-6 years’ experience supporting PC Hardware and software.
Comfortability providing hands & feet support for Server and Network is a plus.
Experience supporting mobile data plans, mobile networks, and devices is a plus.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Network connection issues, track network connections back to network switches.
Escalates problems and issues to a higher level of support if unable to resolve.
Candidate should communicates effectively with customers and associates.
Interacts with customers, responding to routine technical questions or request for information.
Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call.
A+ certification is a plus, experience a minimum of 3 years
Top 2 Skills:
Deskside Support, Customer Service.
Key Skills
Deskside Support
Customer Service
Education
Any Graduate
Apply Now
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Posted On:
Few Days Ago
Experience:
3-6
Openings:
1
Category:
Technical and Desktop Support
Tenure:
Any
Apply by cover letter
Cover Letter Text