- Design, Develop, Test and support Hitachi Service Suite Application and other systems for leading public utility in Jackson, Michigan.
- Enjoy working as part of Agile team and delivery new functionality for internal business customers.
- Primary responsibility will be delivering new Service Suite Field Worker mobile application for completion by contractors.
- This includes strong knowledge of Service Suite application, configuration, compose, database and integration with SAP.
- Development of functional specifications to support new build / defect resolution activities.
- Participation in design, data mapping, data modeling, and program specification walkthroughs.
- Develop detailed analysis, design, and technical specifications ensuring technical compatibility and integration.
- Develop feasibility studies, time and cost estimates and establishment and implementation of new or revised applications systems and programs.
- Identify technology options and define the detailed specifications of technology solutions.
- Lead systems design, determine appropriate technical development and database architecture for applications.
- Support testing for defect resolution including development of test scenarios and scripts, execution and reporting of results using appropriate testing tools.
- Support QA Analysts in requirement interpretation, test case development, and data mining.
- Development and maintenance of business process procedures, process documentation and functional specifications for specific assigned business processes.
- Acting as a liaison with business users for defect management and resolution.
- Acting as a change advocate, providing information and support to business users on best practice use of application technology functionality.
- Ensure technical solutions pass security, architecture, and technical reviews.
- Provide systems expertise to system users, business partners, and other internal/external customers.
- Install, configure, test, and implement software applications, releases, patches, and fixes.
- Maintain application configuration parameters and system related documentation.
- Perform, enhance, and tune SQL queries, if applicable, and system related documentation.
- Build, maintain, and configure virtual server(s). Linux expertise is a plus.
- Support Risk, Issue, Change request and Defect tracking processes.
- Analyze and create security requirements for application, report, web and database servers and integrations and interface with other tools.
- Analyze and create application backup/recovery tools, procedures, and documentation.
- Test, implement and track custom developed enhancements, interfaces, portals, functions, queries, and stored procedures.
- Analyze and create application fail over and system availability procedures, best practices, and documentation.
- Test and document server, database, and PC operating system security patch testing.
- Knowledge of Clarity and Open Workbench.
Requirements
- Effective communication skills (oral and written). Self-Starter and able to work with all levels of IT and business.
- Exceptional understanding of Mobile Work Management all phases of Work Management from procurement to retirement.
- In-depth knowledge of PC usage and related software packages
- In-depth knowledge of one or more programming languages
- In-depth knowledge of the specific application(s) and technologies supporting the public utility and maintenance functions.
Technical Knowledge and Experience:
- Hitachi Energy Service Suite 9.8(or similar), GPS, Mobile GIS, SCCM, HP ALM, and Mobile Devices including Apple and Windows Panasonic Toughbook’s.
- Experience with Detailed knowledge of IT principles, methods, and practices in the assigned in the public gas Utility area - prior experience with ABB Service Suite implementations is highly desirable.
- Experience in IT systems development process and procedures.
- Experience with interpretation of business/functional requirements and the development of technical specifications
- Familiarity with Agile and all phases of the Software Development Life Cycle (SDLC)
- Hands on experience in the implementation of performance monitoring principles and methods
- Experience delivering technical documentation and procedures.
- Experience designing systems security methods and procedures.
- Performed analysis using a variety of analytical methods.
- Proficiency in information and data management.
- Extensive experience in system design and application development.
- Hands-on experience in JSP, Java/JavaScript, C, C++.
- Knowledge of quality assurance principles, processes and testing requirements.
- Bachelor's is preferred in CS or CIS.
- Proficiency in information and data management.