Job Description:
Responsibilities:
- Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
- Analyzes user needs as required; assists in the design of specifications to meet end user needs.
- Develops and modifies software to meet the specifications outlined in data processing requests.
- Develops and maintains software to meet requirements of insurance carriers and regulatory groups.
- Tests and debugs assigned projects; assists in testing projects for other members of the programming staff.
- Prepares documentation on new or existing software.
- Investigates call escalations from the support staff; makes the necessary corrections to data and software.
- Assists in the professional growth of programmers.
- Follows departmental pre-established standards and guidelines as they pertain to design and development.
- Adheres to the goal of delivering and maintaining the highest quality of customer service to our clients.
- Keeps abreast of software development language revisions and technology advances.
Qualification:
- Education and Licensing.
- Bachelor's degree from an accredited college or university required.
- Information Systems or Computer Science major preferred.
Experience:
- 6 years of language development in a relevant and applicable language and business analytical experience or equivalent combination of education and experience required.
- Proven experience in interpreting user requirements, business applications design, and development of business applications strongly preferred.
Skills and Knowledge:
- Strong knowledge of language development and applications design.
- Analytical and interpretive skills.
- Strong organizational skills.
- Excellent interpersonal skills.
- Excellent negotiation skills.
- Ability to work in a team environment.
- Ability to meet or exceed Performance Competencies.