Job Title | Dynamics 365 App Support Finance/CRM |
Relevant Experience (in Yrs) | 8+ |
Technical/Functional Skills | Experience with Prod support Experience in Dynamics 365 Finance or CRM function.
Configuring, developing, and supporting Dynamics 365 CRM in line with best practices. Creating, modifying, and troubleshooting existing applications. |
Experience Required | 8+ |
Roles & Responsibilities | Dynamics 365 Prod Support - Monitoring applications and infrastructure alerts and reacting quickly.
- Recommending and implementing solutions to mitigate repeat production issues.
- Taking ownership and responding to open support issues quickly.
- Closing open support issues by adhering to the production support service level agreements.
- Identifying and implementing automation opportunities to ensure success.
- Work independently with very minimum supervision.
- Work with clients and deliver quickly.
- Expert in Prod Support
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