Dynamics 365 Finance & Operations Program Manager

• Work closely with clients, stakeholders, and cross-functional teams to ensure projects are completed on time, within scope, and within budget
• Lead the end-to-end program management of D365 F&O implementations, including planning, execution, monitoring, and closing
• Develop detailed project plans, timelines, and budgets, ensuring alignment with client objectives and organizational goals
• Facilitate regular project meetings, including status updates, risk assessments, and issue resolution sessions
• Monitor and report on project progress, providing regular updates to clients and senior management
• Lead steering committee meetings and facilitate communication with all parties involved
• Support and manage project teams, project scope, project schedules, project risks/issues, and expectations
• Build relationships with clients and partners, identifying opportunities for TechM to help our clients with additional projects

You’re great at…

• Being a strategic thinker with strong leadership skills, extensive experience in project management, and deep knowledge of D365 F&O
• Simultaneously managing project scope, tasks, schedule, and cost to ensure successful project delivery
• Collaborating with clients and stakeholders to gather requirements, define project scope, and establish clear project objectives, with a strong understanding of change management
• Coordinate with cross-functional teams, including functional consultants, developers, and business analysts, to ensure cohesive project execution, helping to expand scope of work and increase business
• Identifying and mitigate project risks, ensuring proactive management of potential issues
• Prioritizing tasks and communicating commitments with clients & team members
• Working in a highly collaborative team environment

Qualifications

• Bachelor’s/Master degree in Business Administration, Information Technology, or a related field; PMP or similar certification is a plus
• 10+ years of D365 F&O implementation experience
• 8+ years of managing large ERP/CRM software projects and development teams
• Proven track record of successfully managing large-scale D365 F&O projects from initiation to completion
• Experience with different SDLC project methodologies (such as agile and waterfall)
• Strong understanding of project management methodologies, tools, and best practices
• Excellent leadership, communication, and interpersonal skills
• Ability to manage multiple projects simultaneously and work effectively under pressure
• Proficiency in Microsoft Project, Azure DevOps, or similar project management tools
• Strong analytical and problem-solving skills, with a keen attention to detail
• Experience working in a consulting or professional services environment