Job Description:Dynatrace, APM
Qualification:
Responsible for application and infrastructure observability within the organisation ecosystem. Work closely with infrastructure and application teams to create observability dashboards within Dynatrace and Splunk, providing end-to-end insight into the status and health of the platforms. Provide consultation on APM tool capabilities & advise teams on the best use of the products.
Skills:
- Basic understanding of Dynatrace components (Digital Experience, OneAgent, Extensions, Business Analytics, Davis AI)
- Basic understanding of Dynatrace concepts such as SLOs, tagging, anomaly detection, and management zones
- Hands-on experience creating Dynatrace dashboards
- Dyntrace Saas experience a plus
- Splunk & Cribl experience a plus
Position Responsibilities:
- Provide knowledge of onboarding new data sources into APM tool (Dynatrace), analysing the data for parsing, then building dashboards to fulfil stakeholder requirements.
- Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution Dynatrace or Splunk.
- Drive the comprehensive dashboard implementation and administration of the Health and Status indicators within Dynatrace, and Splunk.
- Develop SLOs, SLIs, KPIs in Splunk and Dynatrace, as well as alerts with custom thresholds, escalation and notifications based on defined requirements
- Ability to design, build and integrate improvements for the Health and Status solutions to maximize effective alerting within the Splunk and Dynatrace platform, including alarms, dashboards, and reporting.
- Perform gap analysis for immediate relief on false-positive and non-actionable alerting and provide recommended improvements
- Provide on-going support, training and assistance to multiple personnel supporting mission and training operations.
- Assist in new software/hardware integrations with Dynatrace, and Splunk or other products as needed
Key Skills:
Dynatrace, APM