EBS Manufacturing Senior Technical Support Engineer

About the job
Do you have excellent analytical and problem-solving skills, along with expertise in EBS - Discrete Manufacturing, Oracle Work in Process and Oracle Process Manufacturing? If you thrive in a dynamic, customer-focused environment and are ready to bring your enthusiasm and organizational skills to the forefront, this opportunity is perfect for you. In this role, you will be using those skills to overcome technical challenges, deliver exceptional post-sales support, and find solutions that really make a difference. You will be our go-to person for communicating effectively, building strong relationships, and influencing positive outcomes.

What you will do

Tackle diverse technical challenges, providing excellent post-sales support.
Independently devise solutions that drive tangible results.
Effectively communicate; fostering relationships that influence key decisions.
Excel in a results-oriented, customer-first setting.
Utilize your adaptability and organizational skills to enhance customer experiences.

We value candidates who have:
Bonus: Experience with Oracle Inventory Management or Order Management.
A solid foundation in your designated product area, with hands-on systems and software experience, including API use.
Technical proficiency in at least 3 of these areas: RDBMS, SQL, PL-SQL, XML, Java, J2EE, Oracle ADF, SOA, EBS R12.2 Patching, and Web Services.
Familiarity with SQL and the skill to analyze software log and trace files.
Expertise in Performance Tuning, Web Server Optimization, and Server Configuration, with a proven ability to solve problems based on your findings.