EDI Business Analyst

Job Responsibilities:

• Support of all EDI systems including ITX, TMDS, EAI, SAPTM, Customer Portals, and other EDI focused applications.
• Gather requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, design thinking, task and workflow analysis
• Reviews and analyzes system problems to identify solutions or recommendations
• Work with EDI, IS, and business teams to understand and document business process requirements, analyzing and validating for automation feasibility; assisting the core automation team in creating the business case
• Perform testing, identify issues concerning solution performance, communicate required changes to the development team, and track resolution
• System requirement identification and documentation analysis
• Plan and facilitate workshops to identify and validate requirements with IS and business stakeholders in support of projects and opportunities
• Build knowledge of the organization, processes, and customers
• Solve a range of straightforward problems; analyze possible solutions using standard procedures
• Receive a moderate level of guidance and direction
• Leads process mapping/modeling and translates requirements into design
• May be required to work irregular hours (weekends, after business hours)
• May be required to perform on-call duties
• Ability to adjust to changing priorities and manage customer/stakeholder expectations
• Ability to manage change
• Leverages best practices and knowledge of internal or external business issues to improve products or services; Solves complex problems; takes a new perspective using existing solutions

REQUIREMENTS:

• Experience gathering requirements, capturing working flows, and user acceptance testing of EDI systems
• Excellent communication skills
• EDI experience – transportation industry or railroad industry (highly preferred)
• Experience with X12 EDI Standards
• Knowledge of customer-facing EDI transactions and acknowledgments
• Business analyst or project management, or equivalent experience
• Process mapping and project management methodology
• Ability to communicate effectively, strong written and oral skills to respond to internal and external requests for information
• Strong problem-solving, organizational, and planning skills
• Working with business stakeholders regarding process, procedure, and policy development or creation