Job Description
Major Responsibilities:
Responsible for supporting connectivity requirements for the Equities Trading desk. Major responsibilities include:
Setting up connectivity & on-boarding clients for Equity Trading platform using FIX and other similar protocols;
Performing electronic trading connectivity, testing & certifications.
Monitoring electronic trading systems and server side software to ensure systems are working correctly.
Identifying, troubleshooting and responding to emergency situations impacting live trading.
Working with the traders to understand & implement client connectivity requirements.
Develop test plans for enhancements & new modules of vendor provided software. Work with users to certify enhancements.
Escalating problems pro-actively and ensure all stakeholders are kept aware of issues and their development.
Working with the vendor testing & deploying enhancements to the Equities trading systems.
Creating and maintaining a knowledge base, support scripts, documentation and procedures.
Supporting the applications that are used on trading desks.
Required Qualifications
2+ years IT support experience in the Equities electronic trading environment.
2+ years of experience in FIX, client connectivity and on-boarding clients.
Excellent interpersonal and communication skills with a strong customer service orientation.
Must be comfortable using standard UNIX utilities to debug, trace, and problem-solve.
Very strong troubleshooting, debugging, and analysis skills.
Knowledge of FIX messaging protocol and be able to conduct client testing.
Experience with and understanding of databases.
VB/Excel/Perl/Bash And/or Other Scripting Experience.
Understanding of trade and market data feeds.
Experience working on a trading floor supporting mission critical applications
Excellent written and verbal communication skills
Strong educational background with BS / MS in Computer Science, Engineering or related area.
Other Qualifications
Familiarity with Java, ability to read code and make modifications is a plus
Any Gradute