Field Desktop Technical Support

About the job

Title: Field Desktop Technical Support

Location: Latham, NY (Onsite/Travel within 50 Miles)

Duration: Full Time

Note: Travel is required for different location as per client need within 50 Miles.

Job Description:

• 2 years’ experience in troubleshooting laptop and desktop issues in Enterprise Environment.
• Must have a valid driver’s license, car insurance and dependable vehicle.
• Monday-Friday, 8-hour shift between 7:00am-6:00pm PST. After hours & weekend shift schedule required when requested. Shift flexibility is a requirement.
• 2 years’ experience Microsoft Software Office Suite
• Knowledge of Active Directory, Citrix, Microsoft SCCM
• Able Lift 50 LB or more (printers or other equipment as needed)
• Drive to support and\or Cover tech that may call out on the last mins
• Can transport equipment from one site to next site.
• Work hours 8 AM and end 5 PM with 1 hour lunch.
• As needed, work after hours (Cut Over is 5PM and start late like 12PM to when project end) will get full 8 hours.
• As needed, come in next day before 6AM Go-Live support.

As needed, work on the Saturday or Sunday and take 1 or 2 days off during the week to