Full Stack Developer

Must-have skills: 5+ y of exp in the areas of the software development cycle; Front End: Programming in HTML 5/CSS 3.0, ability to develop client-side web developers in HTML, CSS, and JavaScript; Mobile Application Development; Responsive Design; Back End: Developing Web Application Using NET6 Framework; Developing ASP.NET Core MVC Web Applications; Application Development in C#; Azure Active Directory / Azure Service Bus Messaging / Azure DevOps; gov exp, Dependency Injection, RESTful API(JSON/XML), GitLab - Source Control, Cl/CD.

Requirements:

• Availability to work occasionally at the Client’s site in Tallahassee, FL (required);

• Experience leading and managing Contact Center projects involving large-scale efforts in state Government (5+ years);

• Experience leading and managing large-scale efforts in current Contact Center technology such as Avaya, Cisco, Genesys, Five9, or NICE InContact (5+ years);

• PMP Certification (required);

• 4-year college degree or relevant education and experience;

•Bachelor’s or Master’s Degree in Business Administration, Management or Analytics, or other related field (Preferred)

Responsibilities include but are not limited to the following:

• Work closely with stakeholders at all levels including business leadership, executive teams, project teams, and business users.

• Develop project charters and identify appropriate technology to meet business goals, working with internal groups and third-party providers to develop an effective solution that meets all stakeholder goals.

• Interface with the technology team members, and with external managed services providers.

• Become the in-house expert on available technology solutions in the areas of Contact Center.

• Develop strong relationships with business units and contractors for the express purpose of migrating the Contact Center to a new Contact Center solution.

• Develop and manage budgeting, project planning and resource planning.

• Lead internal business and technology updates, produce status reports, and provide verbal and written communications on performance.