What You'll Do
Design and build strategies for data pipelines, leveraging generative AI and automation, and executing GTM best practices to support the client’s internal development and expansion of GTM initiatives
Define and implement data-driven GTM playbooks across a set of professional services engagements
Supporting the GTM workflow, integrations and data strategies across ZoomInfo’s product sets and offerings
Act as an extension of the the ZoomInfo Labs team, being a proactive advocate within ZoomInfo and with the customer to accomplish defined objectives
Develop a trusted advisor relationship with customer stakeholders and executive sponsors
Proactively grow the breadth and depth of strategic relationships within assigned customers
Identify renewal and expansion opportunities, and collaborate with internal teams to remediate risk
Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services
What You'll Bring
4-5+ years of data / operations experience, preferably in B2B markets
Bachelor’s Degree preferred
Broad knowledge and experience in Sales and Marketing processes and systems
ZoomInfo experience strongly preferred
General knowledge of sales and marketing data architecture
Excellent communication skills, including issue tracking, triaging and crisis management
Experience in any of the following a plus: marketing, sales, operations, advisory, consulting, analysis, content creation
Experience with Sales and Marketing technologies such as Apollo, Outreach, Salesloft, 6Sense, Demandbase, Salesforce, etc
Some experience with gen AI tools and/or verifiable interest in the topic/space
Ability to efficiently manage multiple customer projects simultaneously
Communicates with internal and external customers and all levels of management
Effectively communicate technical information to non-technical audiences
Delivers informative, well-organized presentations
Understands how to communicate difficult/sensitive information tactfully
Continually seeks opportunities to increase customer satisfaction and deepen client relationships
Manages client expectations effectively
ANY GRADUATE