Help Desk Analyst

Company Description

Comtech Global Inc is a Columbus, Ohio-based certified minority company with over 20 years of experience in providing Information Technology services. We specialize in recruiting and placing highly educated candidates across various sectors, including Financial, Technology, Health Care, and Manufacturing, both locally and internationally. Our unique testing process ensures the perfect placement to meet our clients' needs.

Role Description

This is a remote contract role for a Help Desk Analyst at Comtech Global Inc. The Help Desk Analyst will be responsible for providing technical support, desktop computer assistance, customer support, and help desk support on a day-to-day basis.

Qualifications

Technical Support and Help Desk Support skills
Analytical Skills for troubleshooting and problem-solving
Desktop Computers proficiency
Customer Support experience
Strong communication and interpersonal skills
Ability to work independently and remotely
Knowledge of ticketing systems and remote support tools
Relevant certifications such as CompTIA A+ or HDI Support Center Analyst