Hi,
Job Title: Salesforce Architect/Lead
Location: San Jose, CA (Remote)
Experience Required :
Leadership:
● Lead and mentor the Salesforce development team, fostering a culture of excellence and continuous improvement.
● Collaborate with Gainsight and CRM Analytics development teams to ensure seamless integration and shared learning.
Salesforce Development:
● Drive the strategic direction of the Salesforce platform in alignment with business objectives.
● Develop, test, and deploy high-quality Salesforce solutions using LWC, JEST, and Apex with VS Code.
● Adhere to Salesforce best practices and Client coding standards, focusing optimization and developer experience.
Technical Learning and Adaptation:
● Acquire proficiency in Gainsight CS and CRM Analytics technical stacks and SQL queries in Snowflake, ensuring successful integration with Salesforce.
● Master the Customer Success end-to-end process at DocuSign, facilitating its implementation within the Salesforce platform. Cross-functional Collaboration:
● Work closely with the Customer Success Engineering team to ensure alignment between Salesforce development and Customer Success processes.
● Engage with stakeholders and other department leads to ensure Salesforce solutions meet business requirements and are delivered on time.
Analytics and Reporting:
● Develop and maintain CRM analytics, ensuring accurate and insightful data is available for decision-making.
● Collaborate with the analytics team to refine data processes and reporting capabilities.
● Implement data modeling, ETL processes, and dashboards to support data-driven decision-making.
Vendor Management:
● Liaise with vendors to ensure delivery of high-quality services and adherence to agreed-upon contracts.
Continuous Improvement:
● Encourage feedback and iterative improvements to enhance the effectiveness and efficiency of the Salesforce development process.
● Stay updated with the latest advancements in Salesforce, Gainsight, and CRM Analytics technologies, and incorporate best practices into daily operations.
Documentation:
● Create and maintain technical documentation, including data models and ETL processes.
Qualifications:
● Bachelor’s degree in computer science or related field.
● Salesforce Certified Platform Developer II credentials preferred.
● Minimum of 6 years of experience in Salesforce development with a proven track record of leading teams.
● Strong knowledge of Apex and LWC using VS Code.
● Basic understanding of Salesforce CRM Analytics, data analysis, and data visualization principles.
● Willingness and ability to quickly learn Gainsight, Advance CRM Analytics technical stacks, and Client’s Customer Success process.
● Excellent communication, leadership, and teamwork skills.
● Ability to manage multiple projects simultaneously and work under pressure to meet deadlines.
Thanks, and Regards
Vivek Singh
Sr. Technical Recruiter
Global Applications Solution
Contact No: +1 201-578-7484
Text Now: 201-530-6158
Email id: vivek.singh@globalapplications.com
Add: Meadowlands Plaza, Suite 216
East Rutherford, NJ 07073