Job Title: HR Compliance & Audit Specialist (346)
Location: Phoenix, AZ, 85027
Duration: 5+ Months Contract
Hours: Business Hours (Mon – Fri)
Job Description
Position Purpose:
- The primary function is to ensure all HR data information for employees is updated in payroll system accurately and timely.
- This position will be responsible for weekly personnel transactions processing related to all lifecycle events.
- The goal is to deliver high-tech, low-cost solutions to the organization for repeatable transaction processing with high customer satisfaction.
- May serve as backup to HR Compliance and Audit Specialist II for higher-level, more advanced processing tasks based on experience.
- Partners with HR Compliance & Audit Lead and HR Compliance & Audit Specialist II & III as needed for training and development.
Key Accountabilities
- Performs and supports timely / accurately transaction processing for employee lifecycle events (e.g., hire, rehire, reinstatement, transfer, promotion, demotion, job rate change, termination, etc.) and employee data changes (e.g., address change, name change, etc.) based on knowledge of company, labor contract, and state and federal labor regulations.
- Processes, edits, and corrects any transaction system errors, and performs various issues resolution for specific contracts / companies.
- Monitors case escalations from all sources, performs research, resolves issues, corrects employee’s record in the system as needed, follows up with the updates / resolution to the customer, documents case updates / resolution in the system timely and accurately.
- Researches, analyzes, and updates employee information.
- Performs follow-up as needed in a timely fashion.
- Consistent in personnel transactions processing and documentation maintenance.
- Complies with documentation requirements, processes to the documented procedures.
- Complies with federal and state regulations in addition to company’s policies, procedures, and deadlines.
- Responsible for timely completion of “error/defect free” work.
- Provides outstanding customer service to all customers internal or external as evidenced by sufficient QA scores.
- Regular interaction with cross-department representative along with division HR and LR business partners as well as facility office team members.
Knowledge And Experience
Education Level:
- High School Diploma/GED required.
- Any financial/payroll/tax related training a plus, either formal classes or seminars.
Experience Level
- One to three years of combined personnel or payroll experience in a highly automated payroll, Human Resources, or accounting environment, preferably in a large organization.
Skills And Experiences
- Basic knowledge of personnel or payroll transactions processing, labor contracts, federal and state labor regulations.
- Basic knowledge of Oracle HCM Cloud (or PeopleSoft HRMS) applications including HR data, contracts, and queries.
- Basic analytical skills with attention to detail.
- Ability to grasp moderately complex processing tasks.
- Basic knowledge of Microsoft Office with emphasis on Excel.
- Team player.
- Ability to handle multiple tasks.
- Proficient typing/numerical data entry ability.
- Exceptional organizational skills.
- Good customer service, verbal communication and interpersonal skills, business ethics, sensitivity to confidential information, and a strong sense of urgency.
- Knowledge of payroll wage and tax laws.
Physical Environment
- Sits for extended periods of time.
- Bending, stooping, and twisting required periodically.
- Uses calculators, keyboards, telephone, and other office equipment in the course of normal workday.
- Workday is fast paced.