Description

Job Description:

 

  • Experience in IBM Sterling OMS deployments and hands on troubleshooting.
  • Ability to understand business requirements and map them into Sterling OMS solution.
  • Work with offshore team and facilitate the design and build of the modules they are responsible for.
  • Configure the system parameters to get the designed flow behavior.
  • Experience in mentoring a small team of 3-5 members and managing E2E OMS Flows
  • Ability to understand the functional document given by the functional consultant and design the product extensions and configurations.
  • Design Documents, Configuration Parameters, Unit Test case design, System Test Support
  • Good Communication and written skills
  • Ability to Identify and raise possible risks
  • Hands on experience to do bug fixes and development of enhancement requests 
  • Should be able to perform RCA for the priority or high impact issues and incidents 
  • Represent or lead the client discussion for all technical calls and daily/ weekly/ monthly/ quarterly status reporting calls 
  • Participate in integration calls and should be able to exchange the data with integration partners/ stakeholders for keeping the production environment up and running 
  • Required to support off hours and holidays in case of production downtime or any other high impact issues. 
  • Required to work on Jira / Service now for handling the Incidents, SRs and other business requests

Education

Any Graduate