We are seeking a skilled and experienced IT Incident Manager L2 with a strong background in the banking domain. The ideal candidate will have 6-8 years of experience in IT incident management, with a proven track record in Major Incident Management (MIM). The candidate should be adept at driving incident calls and coordinating with various stakeholders to ensure timely resolution of IT incidents.
Incident Management:
Stakeholder Coordination:
Documentation and Reporting:
Root Cause Analysis:
Any Gradute