Intern - Security

At Gainsight, our mission is to be living proof you can win in business while being human-first.

Our industry-leading platform helps companies of all sizes and industries build durable businesses. Gainsight offers a powerful set of customer success, product, and community engagement solutions that enable businesses to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow renewals and expansions. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. We have offices in the US, UK, Netherlands, Israel, Japan, and India.

Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition of our product and engineering advancements.

Gainsight has also been named one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.

With diversity and inclusion at the forefront of our values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

Job Overview

The security internship is structured to offer exposure to a variety of security tasks that one should expect a junior security analyst to perform. The core focus involves actively monitoring security alerts and dashboards within the SIEM platform. Interns are expected to promptly investigate, respond to, and remediate security alerts, gaining practical insights into the day-to-day operations of a security environment.

Qualifications

Qualifications :

• Bachelor's degree in computer science or related field
• Trained or Certified in any one of industry recognised security related certifications.
• Experience in SOC is preferred.
• Minimum knowledge of cloud platforms such as AWS and GCP is required.

Good to have Skills :

• Good knowledge of cybersecurity concepts: AV/EDR, Firewall, Malware, IDS, IPS, Phishing, WAF etc.
• Good communication skills to coordinate among various stakeholders of the organization.
• Knowledge on Threat Hunting, Threat Intelligence.
• Willing to learn, adopt and implement Information Security.

Responsibilities

• SOC(Security Operations Center) monitoring
• SIEM tool dashboard/reporting creation and monitoring
• Security Incident Response
• Conduct initial analysis, assessing severity and depth of security alerts.
• Engage with various security controls to conduct comprehensive log reviews, including but not limited to EDR, Email Security, WAF, IDS, and more.
• Identify opportunities to automate tasks to achieve efficiency in SOC operations.
• Develop playbooks for new monitoring use cases.
• Other duties as assigned

Values & Benefits

Why You’ll Love It Here

Your job shouldn’t stand in the way of your happiness—it should be a path to achieve it. At Gainsight, we’re passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves.

Gainsters love working here for several reasons. Here are a few:

• Our Core Values: We are guided by our values on our mission to be living proof you can win in business while being human-first. Learn more here.
• Our CEO: With a 99% approval rating on Glassdoor, Nick Mehta is one of the most beloved CEOs in Silicon Valley.
• Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our Gainsters learn, grow and thrive.
• Our Teammate Resource Groups: A huge source of pride for Gainsight, these groups are on a mission to put our values into action and make Gainsight a great place to work for all.
• Our Wellness Priorities: Monthly Recharge Days that re-energize us.
• Our Parody Videos: No explanation needed. Just watch them here!