IT Application Support Engineer

Roles & Responsibilities:

• Troubleshoot and resolve system issues, ensuring timely resolution.
• Address software-related queries and issues.
• Stay updated on industry trends and best practices.
• Take ownership of customer issues, providing effective communication and support
• Monitor and report daily incidents through productivity tools
• Manage small to medium-sized projects with a good understanding of project management methodology.

Requirements:

• Currently enrolled in a bachelor's or master's degree program in Computer Science or Information Technology a related field.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Eagerness to learn and contribute in a fast-paced work environment.

If you possess skills in any of these areas, or if you're going to graduate in 2024, March onwards, and are passionate about developing them, we want to hear from you! Do apply!