IT Consultant ( Microsoft 365 )

• Here is the JD:
  
   

Typical tasks

Work on tasks from PO to achieve roadmap objectives.

Work and drive tasks related to efficient workplace management and its utilization.

Work on escalations and deviations

Work on bringing improvements to existing services.

Competency requirements

 

• You have expertise and are curious about emerging technologies and services within one or more of the areas listed below:
• End user IT equipment. May include, but not limited to hardware such as PC, print, mobile, accessories, desk, and floor management systems.
• Digital workplace management.
• Product and service lifecycle management for end user equipment including design, implementation, and handover to operations.
• Good command over M365 tools for documentation, data analysis and presentation skills (written and oral).
• Windows client and print management experience (e.g. AD, SCCM, Intune, Azure etc.).
• Business and logistics workflow automation.
• Excellent problem-solving and troubleshooting skills.
• Comfortable in working in agile team and have independent thought process.
• Good understanding of end user support and communication.
• Fluent in Norwegian and English, spoken and written, and a valid working permit in Norway is a prerequisite.
• Experience in Agile ways of working is added advantage.