Description

RESPONSIBILITIES

  • Work with Business users to understand the business goals and propose solutions to improve processes, productivity, sales increase:
    • Implement advanced strategies for gathering, reviewing and analyzing data requirements.
    • Translate business requirements into functional and technical requirements.
  • Work with IT Central team to ensure the consistency of the EMEA solutions with needs and participate.
  • Contribute to create synergies between Brands, ensure the alignment of stakeholders, anticipate their needs, avoid out-of-process initiatives and finally create maximum value based on the reuse of skills and experience.
  • Ensure the right IT investments for your perimeter.
  • Give directives on IT expenses optimization of your perimeter in complete transparency.
  • Monitor all projects & services and report on their progress.
  • Bring added value in innovation by being proactive and using creativity.
  • Develop and implement surveys to know the satisfaction of internal customers
  • Ensure high quality service and performance monitoring through monthly governance with your pairs
  • Manage and control external partners activities on all the Applications.
  • Monitor the proper usage of the tools by the final user developing KPIs and sharing them with Business Key Users.
  • Digital ecosystem management and L1 support for all Beauty Brands in Spain and Portugal and Loewe Worldwide.


 

PROFILE

  • Bachelor degree Computer Engineering

A minimum of 5 years professional experience in IS&T and Sales, CRM, Digital, Sales, E-business and Retail solutions.

Advanced Project Management Skills

Proficient in Salesforce SFSC – SFCC – SFMC – Salesforce Mobile APP

  • Retail Tools
  • Clienteling (Loyalty) Tools
  • DAM CRM Campaigns
  • Digital Tools
  • SFA (Sales Force Automation) tools
  • Knowledge on Ecommerce models and E2E processes with local Warehouse Management
  • Proficient in Spanish & English
  • Entrepreneurial, proactive, takes initiatives, analytic capacity and problem solver.
  • You have a sense of business, are results-oriented and have the ability to create sustainable stakholder relationships.

Key Skills
Education

Any Graduate

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