IT Support Specialist- Redwood City, CA - From Day 1 Onsite
Extensive knowledge of Windows 10, macOS, and Microsoft 365
Support knowledge and experience with hardware from Dell, Microsoft, and Apple
Understanding of system administration, basic networking, and VoIP concepts
3+ years’ experience working in a fast-paced and dynamic but VERY customer-focused IT Helpdesk environment
Desired technical experience and knowledge
Microsoft Intune or SCCM
JAMF MDM
Active Directory administration
Microsoft 365 Certified: Modern Desktop Administrator Associate
Detail-oriented, deadline, and results-driven
Excellent written and verbal communication skills