Responsibilities:
- Act as liaison between technical and business staff in implementing standards across the IT organization.
- Prepare consolidated audited material from project reports for monthly review by the Chief Information Officer (CIO).
- Act as a liaison between business stakeholders, including external entities, and the Information Technology team, using strong communication skills to coordinate, document, analyze and validate audit findings, and provide responses and recommendations.
- Work closely with the technical and non-technical teams, project managers, release managers, and operations managers to ensure the timely implementation and successful delivery of audit results.
- Track audit progress, identify risks, and communicate updates to IT leadership.
- Support the Office of the CIO in enforcing best practices, standards, methodologies, and processes.
- Develop, implement, and maintain IT audit methodologies and best practices, tools and software, and project performance metrics.
- Conduct quality assurance activities, such as project audits and reviews.
- Review the installation and security-related controls for MHBE computing platforms, including operating systems, sub-systems, databases, and software products used to support the processing environment.
- Work with a team of Testing Specialists as they design and execute tests and evaluate results to ensure compliance.
- Prepare and perform audit tests and evaluate results.
- Provide documentation of audits to facilitate efficient and effective reviews.
- Translate agency attestation requirements, and business needs to actionable activities.
- Develop and lead the IV&V attestation process in compliance with the policies and procedures.
- Conduct independent IT audits and publish the reports to the Office of the CIO, as required.
- Provide technology and planning audit support for governing the agency’s IT operations.
- Assist in the protection of Personally Identifiable Information (PII) data activities.
- Assist IT in implementing any corrective actions resulting from audit findings.
- Validate existing IT policies and procedures for gaps and corrective actions.
- Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.
Minimum Qualifications:
- A minimum of ten (10) years of experience in the IT field and a minimum of five (5) years of experience in IT auditing experience including proficiency in generally accepted IT standards, practices, and IT security and control practices.
- A minimum of five (5) years of experience leading independent Verification and Validation (IV&V) and Quality Assurance/Quality Control functions in supporting State or Federal government agency projects.
- A minimum of five (5) years of hands-on experience in creating, modifying, and maintaining various project artifacts for complex health insurance marketplace, healthcare, or health and human services IT systems.
- Excellent written and verbal communication skills, with the ability to present complex audit results and recommendations in a clear, concise fashion to technical and non-technical audiences.
- Demonstrated experience with systems development lifecycle (SDLC) techniques and Agile software development methodologies.
- Demonstrated experience with preparing presentations, reports, tables, graphs, and observations for presentations to technical and non-technical audiences, senior management, and leadership.
- Knowledge of various software tools and technologies used in the industry, including data analysis, project management, and database management software.
- A strong understanding of business processes, operations, and practices in the health insurance marketplace system changes.
- Proven strong analytical, problem-solving, critical thinking, attention to detail, and organizational skills.
- Excellent organizational and time management skills, with the ability to manage multiple projects and priorities simultaneously.
Preferred Qualifications:
- A minimum of ten (10) years of experience leading IT audits in the healthcare domain.
- A minimum of ten (10) years of experience leading independent Verification and Validation (IV&V) and Quality Assurance/Quality Control functions in supporting State or Federal government agencies related to the healthcare domain.
- A minimum of five (5) years of experience auditing IT vendor functions, performance, and contract compliance.
- A minimum of four (4) years of experience managing or auditing IT projects related to the Affordable Care Act or State Based Marketplace implementations.
- A minimum of four (4) years of experience working with or auditing Project Management Office (PMO) functions, processes, policies, and procedures.
- Experience working with Centers for Medicare and Medicaid Services (CMS) in meeting and certifying for IV&V requirements of IT systems interfacing with federal agency systems.
- Knowledge of Medicaid and Qualified Health Plan (QHP) Policies relevant to eligibility, plan shopping, and enrollment functions.
- Possess Project Management Professional (PMP) and/or Certified Information Systems Auditor (CISA) certification.
- Experience working with the Project Management Office (PMO) processes, policies, and procedures.