The Atlassian Administrator will be responsible for the configuration, administration, and maintenance of our Atlassian suite of tools, which includes Jira, Confluence, Bitbucket, and other related applications, both on-premises and in the Atlassian Cloud. This role will play a crucial part in supporting our software development, project management, and collaboration efforts, ensuring these tools are optimized for efficiency and usability. In addition, this role will serve as the go-to expert for all things related to Atlassian applications, providing guidance, training, and thought leadership to our organization.
What are the performance outcomes you will work towards completing?
· Proactively seek opportunities to optimize and enhance the configuration of Atlassian applications
· Configure and customize Atlassian applications to meet the specific needs of different teams and projects.
· Manage user permissions, groups, and access control to ensure data security and compliance.
· Monitor the performance of Atlassian applications in Cloud environments and proactively optimize system resources.
· Identify and implement performance enhancements and best practices.
· Initiate efforts to create and maintain comprehensive documentation, including user guides and system configurations.
· Conduct training sessions for end-users and teams to promote effective utilization of Atlassian tools.
· Demonstrate a strong drive to provide exceptional technical support to end-users, addressing issues and inquiries related to Atlassian tools.
· Diagnose and resolve technical problems, collaborating with cross-functional teams as needed.
· Take the initiative to implement and enforce security policies and best practices, proactively safeguarding data within Atlassian Cloud and on-premises applications.
· Serve as the subject matter expert (SME) on Atlassian tools, staying up-to-date with the latest developments, best practices, and industry trends.
· Provide guidance and thought leadership to the organization on optimizing Atlassian tools for various functions.
· Soft Skills and Collaboration:
o Exhibit strong soft skills, including communication, teamwork, and problem-solving abilities.
o Collaborate effectively with cross-functional teams to understand their needs and provide solutions.
What will you bring to Fluence?
· Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
· Proven experience as an Atlassian Administrator or similar role.
· Proficiency in configuring and administering Atlassian applications, including Jira, Confluence, and Bitbucket (both Cloud and on-premises).
· Strong understanding of version control systems and agile methodologies.
· Familiarity with scripting languages (e.g., Python, Bash) for automation.
Any Gradute