Description

Job Description:

  • Develop technical solutions aligned with business objectives; Lead technical design sessions; identify gaps between current and desired end states
  • Must have Manage service experience 
  • Lead multi-faceted internal teams, balancing SR’s resources to maximise impact to the customer while still focusing on their professional development and career progression
  • Ensure the correct products and services are delivered to customers in a timely manner
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Strong background in system customization, especially within Salesforce core functionalities.
  • Proficiency in Salesforce Apex programming for custom business logic and functionality.
  • Expertise in developing Lightning Web Components (LWC) to create dynamic and responsive user interfaces.
  • Must have experience of leading the team of support engineers.
  • Good understanding of  implementation and support for Sales and Service cloud 
  • Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
  • Manage the technical delivery of custom development, integrations, and data migration elements of Salesforce efforts
  • Advanced Salesforce development skills including Apex, Visualforce, Lightning Components (HTML, JavaScript, CSS), Platform Events, REST, SOAP, Metadata & Streaming APIs
  • Deep Knowledge of Salesforce object model in conjunction with SOQL and SOSL
  • Certified Platform Developer I at a minimum
  • Certified Platform Developer II a plus
  • Understanding of architecture and ability to design scalable performance-driven solutions
  • Understanding of sharing and visibility considerations and how these play into platform architecture
  • Knowledge of data integration tools and experience integrating Salesforce with different business systems.
  • Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Key Skills
Education

Any Gradute

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