Description
- Candidate works with end customer and various stakeholders to provide excellent customer service through learning & development support.
- Candidate will support the company's LMS (Workday/Evolve) and support retention of accurate training records for company locations.
- Candidate will work with the business to create learning & development content that meets compliance standards and company goals.
Responsibilities include:
- Support training objectives of Aerospace Learning, company sites, and employees as requested.
- Create monthly regulatory trainings for each site location.
- Determine the training requirement.
- Work with SME to obtain material and gain understanding of training material.
- Determine Format.
- Build Course.
- Deliver course to specific site.
- Create site quality procedures.
- Convert quality produces into online courses.
- Create/manage employee groups based on training requirement.
- Launch/ Monitor assignment progress per requirement.
- Update course information as requested.
- Program Creation
- Assist sites in creating programs of training items to meet needs (i.e., new hire onboarding, qualifications, job skills programs)
- Quick Reaction Guides (QRG)
- Create informative guides to streamline employee's workflow.
- Special Projects as assigned.
Requires:
- Instructional design skills
- Knowledge of Course authoring tools (Camtasia, Captivate, Vyond, Articulate)
- Work with SME to obtain material and gain understanding of training material.
- Determine format: Web Based Training, Instructor Led Training, or Virtual/Webinar.
- Story Board/Development Cycle. (ADDIE, Adult Learning Theory)
- Evaluations
- In-depth knowledge of Microsoft Suite (Word, Excel, Access, PowerPoint, Outlook, One Note)
- Ability to create a range of documentation using Microsoft Office products.
- Intermediate knowledge of Microsoft Excel.
Complete standard templates in Microsoft Excel and upload to LMS.
- Knowledge and understanding of sorting, filtering, adding, deleting, and modifying records.
- Ability to visually communicate ideas and information.
- Strong organizational skills, very detail oriented
- Strong verbal and written communication skills, with an ability to express technical concepts to an audience in appropriate terms.
- Ability to lead and effectively participate in team projects.
- Ability to work without close supervision, keeping focused on short and long-term objectives.
- Ability to manage competing priorities and excellent project management skills
- Strong analytical skills for identifying and solving problems.
Personal:
- Effective communication skills.
- Ability to work as part of a cohesive team.
- Self-motivated prepared to act on own initiative.
- Friendly and outgoing nature.
- Conscientious.
- Able to prioritize effectively and meet deadlines