Description

Level 2 Mobility Support Experience supporting iPads, iPhones, hashtag#Androids
Experience working with Carriers (AT&T and Verizon)
Experience working with corporate managed devices and an Mobile Device Management Platform (hashtag#MobileIron)
Strong hashtag#troubleshooting ability
Customer Service / Customer Focus
Strong Verbal and written communication skills

Nice to have

2-5 years of experience in a corporate environment
Experience supporting remote based or field sales users
Experience with ServiceNow ticketing System
Experience with a hashtag#TEM (hashtag#Telecom Expense Management Platform) example: hashtag#Tangoe MDSL, hashtag#Asignet Experience with MobileIron/ hashtag#Ivanti
Experience Apple Device Enrollment Program or Apple Business Manager

Key Skills
Education

Any Graduate

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