Description

JD:

 

  • The client is a well-funded startup needing assistance with supporting their Salesforce environment from a support perspective.
  • Experience working with ticketing systems and providing support via phone/email etc. 
  • Looking for someone stronger than just help desk with solid experience with configurations and support.  Must be willing to wear multiple hats particularly as the company grows it needs flexibility in daily responsibilities etc.
  • Will be doing help desk as well addressing tickets in a timely manner. Some config work as well as interaction with the business. 
  • They need problem solvers that can assist with a range of tickets/issues from password resets to more involved tickets in Salesforce (Access, configs, etc).
  • Excellent communication and interpersonal skills. 
  • Great mentality to solve problems and proactive nature.
  • Experience in Level 2 support
  • Experience with Salesforce required.

 


 

Key Skills
Education

Any Gradute

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