Responsible for ongoing vulnerability management by coordinating and deploying patches and server rebuilds throughout the estate.
Responsible for operational support and maintenance of 5,000+ servers located globally, running Red Hat Enterprise Linux with some Solaris. This includes server builds, monitoring, configuration and ongoing maintenance of servers.
Perform system administration duties across the environment to provide support services for customer.
Perform system recoveries.
Maintain server availability for all sites and periodically participate in DR exercises.
Must have good problem solving, teamwork, communication and customer service skills.
Resolve help desk escalations and process items in a ticket queue.
Troubleshoot and resolve system issues and provide operations support for bridge calls.
Participate in the implementation of UNIX related projects for server builds.
Monitor servers and remediate alerts that get raised.
Being able to follow documented processes and procedures is critical.
English language skills & good clear communication is an absolute must.
Qualifications:
RHEL 5/6/7
TCP/IP, NFS, DNS, LDAP, FTP, NTP, Samba
Knowledge of kickstart/jumpstart
Security and performance monitoring and analysis
Virtualization (VMware and/or RHEV)
HPOV tool suite (monitoring software experience)
Veritas products: VxVM, VxFS, VCS and VVR
Experience with Puppet and shell scripting; Perl or python is a plus.
Server hardware (HP ProLiant, DELL)
Knowledge of private/public cloud technologies (OpenShift/Kubernetes/Docker/AWS/Azure)
Conceptual knowledge of storage and networking components