Job Description:
Pay Range $60hr - $65hr
Responsibilities:
- Understand customers’ requirements and their technical architecture, designing solutions for customer’s business requirements.
- Assist in scope definition, requirements analysis, functional/technical design.
- Assist in the technical proposal process and ensure that information and recommendations addressing customer requirements are accurate, properly defined, and detailed.
- Develop user interfaces, databases and backend logic for the integration of a labelling system with various third-party systems such as ERPs, WMS, MES or PLC.
- Perform installation, configuration, deployment, administration, and maintenance of solutions that implement industry standards using cloud and/or on-premises.
- Create and execute user acceptance testing materials.
- Assist in labeling process and solution consulting.
- Proactively communicate statuses to Project Manager including identifying potential roadblocks.
- Assist in the coordination of project activities such as schedules, subcontractor interactions, report creation, presentation preparation, and status reporting.
- Provide third level technical support on-site and remotely.
- Ensure a high level of customer satisfaction through the effective delivery of services.
- Instill trustworthy and resourceful relationship between clients, partners and Loftware.
Qualifications:
- Loftware Print Services Technical Expertise.
- Strong knowledge of Microsoft SQL principles including normalization and stored procedures.
- SQL Server 2016 and above database creation and management.
- Windows Server 2016 and above management (IIS, Active Directory).
- Experience with both object-oriented programming (C# / .NET Framework or Java) and scripting (VBScript, Python, JavaScript).
- Mobile application development experience is a plus.
- Familiar with communication channels (TCP/IP, HTTP, RESTful services) and network principles (DNS, DHCP).
- Experience with cloud platforms and technologies such as Microsoft Azure or AWS is a plus.
- Self-motivated and able to prioritize and take ownership of implementation issues from origination to resolution.
- Excellent problem solving, troubleshooting, organization, and time management skills.
- Solid communication skills, both verbal and written including the ability to convey technical principles to a non-technical audience.
- Solid planning and customer relationship skills.
- Thorough in preparing user interface documentation.
- Ability to maintain professional relationships with customers and co-workers.
- Ability to work reliably with some supervision of a senior consultant.
- Make technical presentations and demonstrate how a product will meet client needs.
- Provide basic and advanced solution training.
- Develop and deliver training material.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Ability to learn new technology through self-study.
- Ability to assess client’s needs and management requirements and creatively provide solutions that address those needs, solve clients’ problems, and add value to the clients’ organization.