Luxury Hotel Customer Advisor

Job Description:

Luxury Hotel Customer Advisor with Dutch  and English

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. We call it One Sutherland.

Job Description

Sutherland is seeking enthusiastic and people-oriented professionals to join our dynamic team as Customer Support Consultants. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Qualifications

Who We Are
Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today’s experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking, and more.

For those of you who are interested in tourism, we offer you to get closer and work with the know-how of the global leader in the hospitality industry.
This is the perfect role for you if:

- You would love to travel and want to pursue a career in the hospitality industry
- You speak fluently Dutch and English (at least B2)
- You want to work for top clients of a 5-star hotel chain
- You love communication with people from all over the world
- You can understand the customers` needs and assist them in finding the best offer

You will get:

- Competitive salary and attractive, uncapped bonus scheme
- Lots of benefits such as food vouchers, compliments card, free coffee, multisport card, additional health & life insurance, discounts for your personal vacations and many more
- Career development opportunities in a big international company
- Flexible working time1
- Work from home