Roles and Responsibilities:
The FSB Infrastructure Engineer is responsible for build, automation, support, management, and optimization of Infrastructure Systems for respective Infrastructure Systems (Storage / Virtualization / Operating Systems / Network / Citrix).
- Maintain up-to-date knowledge of current and emerging technologies and technical strategy, and advise the business where improvements are deemed necessary.
- Design verification procedures to ensure reliability of newly installed or upgraded systems.
- Research, guide, and perform implementation of best practices for systems over which this position has been designated lead.
- Manage internal projects of new implementation and software system upgrades.
- Document and provide training for Junior and Mid-level team members for new and existing solutions.
- Mentor Junior and Mid-level team members to ensure skills transfer for systems under this position's oversight.
- Provides reporting for systems over which this position has been designated lead.
- Serves as final tier of support escalation for respective Middleware Systems.
- Defines high level standards for systems and technologies under this positions oversight.
- Act as a Subject Matter Expert (SME) in all matters regarding the respective technologies, systems, or applications hosted or supported by FSB.
- Capable of architecting and designing the architecture for the respective technologies, systems, or applications hosted or supported by FSB.
- Software and systems support in analyzing, troubleshooting, testing, and making recommendations related to systems environment.
- Provide for Incident Response and Problem Management including root cause of system problems, such as configuration issues resulting in operational performance degradation or system outages, supporting the local manager with information and advice on the necessary corrective actions and/or interim workarounds.
- Troubleshoot, diagnose, and resolve outages and other problems with web servers, application servers, and database servers.
- Software engineering support in the integration of existing baseline and non-baseline software into the systems environment.
Minimum Required Experience:
At the Middleware Engineer level, required experience for the requisite Middleware Systems are:
Internet Information Services (IIS)
3+ Years' Experience Administering IIS on a Windows Platform
Apache
3+ Years' Experience Administering Apache on a Windows or Red Hat Enterprise Linux Platform
IBM WebSphere
3+ Years' Experience Administering IBM WebSphere on a Windows or Red Hat Enterprise Linux Platform