Description

Job Description:

  • Serve in consultant role during implementation to both assure minimal disruption and to streamline internal and external processes.
  • Analyze customers’ business requirements and develop innovative and effective solutions to the challenges they face.
  • Bring industry knowledge, world-class capabilities, innovation, and cutting-edge technology to our clients along the middleware tech to help them improve their performance.
  • Experience on solutioning and supporting Middleware Tech and Integrations project (must have).
  • Preferred Middleware stack exposure Boomi/Apache Nifi/Globalscape/Informatica.
  • Provide coordination with IT to establish data interface options with customers, including establishing data specs and evaluating data sets.
  • Past Experience in support engagements on Middleware platforms. `
  • Experience in Managed services support engagement with ITSM process.
  • Collaborate with offshore team to design, develop and configure the product to customer specifications.
  • At times, handle multiple projects in parallel for different customers in different regions and time zones.
  • Serve as customer representative ensuring that customer’s needs and requirements are communicated to all departments supporting the customer to ensure successful implementation.
  • Establish and drive customers to meet established system go-live dates.
  • Collaborate closely with the technical team and customer’s systems and IT team in connection with design, solution and implementations.
  • Appropriately record project activities, accurately track, and concisely report project statuses, and manage projects within the defined model.
  • Oversee hand-off to account management upon completion of the implementation project.
  • Experience on solutioning and supporting Middleware Tech and Integrations project (must have).
  • Preferred Middleware stack exposure Boomi/Apache Nifi/Globalscape/APIGEE/ Informatica.

Must Have:

  • Experience on solutioning and supporting Middleware Tech and Integrations project (must have).
  • Preferred Middleware stack exposure Boomi/Apache Nifi/Globalscape/Informatica.
  • Overall 12-15 years and 4-5 years of experience on Middleware and integration projects as a tech Leader.
  • Experience in Managed services support engagement with ITSM process.
  • Experience on solutioning and supporting Middleware Tech and Integrations project (must have).

Preferred:

  • Middleware stack exposure Boomi / Apache Nifi / Globalscape / APIGEE / Informatica.

Education

Any Graduate