Job Description:
This is a NetSuite Administrator position with broad responsibilities including, but not limited to, working closely with functional leaders to understand their challenges, make recommendations, provide support/guidance through ticket management, strong understanding of various financial modules, strategize application growth/scale, and deliver project initiatives. You are expected to have a hands-on and proactive approach to perform day-to-day operations, administration, maintenance, support, development, and prioritization of support requests.
What you will be working on
• Experience overseeing NetSuite changes and testing
• The ability to support data import process and migration
• Manage and coordinate NetSuite bi-annual updates
• Can create configurations and customizations of NetSuite
• Can provide on-going systems and technical support
• Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and reporting
• Serve as the go-to person for the NetSuite platform
• Drive testing, planning, execution, and optimizations
• Work with end-users to understand business needs to identify best solutions
• Perform day-to-day operations, maintenance, support, and troubleshooting activities through prioritization of support requests
• Manage and support customizations, custom objects, and integrations, workflow rules, approval processes, page layouts, security, validation rules, email, and custom buttons/links
• Support the configuration, development, and continued evolution of the NetSuite ERP system
• Customize and maintain reports, dashboards, workbooks, and save searches
• Support existing customizations (workflows, custom records, roles etc.)
• Can act as a delivery lead, by coordinating activities, meetings, milestones etc. for critical initiatives
• A key contributor to the platform roadmap, considerations, standards etc.
Must have skills
• NetSuite Administration certification or 5+ as an administrator
• Strong problem-solving and analytical skills in complex environments
• Effective written and verbal communication skills
• Ability to liaise with different departments and multiple business disciplines
• Can confidently provide support and user training across departments
• Recommend best practices/challenge the status quo
• Driven individual who seeks continuous improvement and upskilling
• Proactive and self-managing
• Can work in a support capacity managing, triaging and prioritizing of incidences and tasks
• Hands on knowledge in PTP, OTC, FAM, Dashboards, Role management, Integration Setup, Dashboards, Search/Reports, SuiteAlanlytics, SuiteFlow
Certifications/Education/Training/Experience
• Degree in Information Technology or equivalent experience
• Relevant NetSuite Certifications
• Experience supporting NetSuite platforms in larger organizations, highly customized environments
Any Gradute