Job Description
Responsibilities include:
Support OCIO supported agencies regarding changes to network firewalls and devices, particularly during the relocation of a new Data Center, planned for 2022-2023.
Provide services and support for agencies requests to configure, update, and install current and new equipment, which will be a monumental task during the data center relocation.
Provide continued support to agencies requesting networking services from the OCIO
Operational support for proxy, load balancing and Internet filtering services for additional security, performance, capacity, and availability of hosted services.
Configure and maintain secure network infrastructure in conformance with security standards and best practices.
Manage networks and assigned systems to prevent unauthorized access while insuring efficient transmission.
Perform log management and monitoring.
Firewall support: Plan, schedule and implement access through the firewalls in conformance with security standards.
Adhere to defined incident/change management process
Regular communication with other technical teams and business owners
Work with customers to develop testing and implementation schedules as needed
Maintain technical documentation of the environment
Utilize general working knowledge of web applications, protocols, concepts, methodologies
Communicate clearly and interact effectively with individuals at all levels of responsibility
Schedule, coordinate and plan effectively
Required Skills
Network Coordination/LAN Administration
Experience with networking products (Cisco ASA, Cisco Firepower)
Firewall administration experience
full time technical support experience in a complex networking or web hosting environment
Unix scripting skills (e.g., Perl, Bash, TCL, cURL, etc.)
General working knowledge of web applications, protocols, concepts, methodologies
Gigamon experience a plus
Bachelor’s Degree