Network Administrator

At least 7+ years (or relative) in a Systems or Desktop support role, where you learned the nuances of IT Administration
●  Bachelor’s is preferred for this position
●  Experience with: LAN/WAN, Firewalls, Access Points, Cisco (Preferred)
●  Strong written and verbal communication skills are a must
●  Tech Savvy – Ability and passion for learning new technology and tools
●  Passion for Customer Support – A drive to help end users get what they need to do their jobs the best they can. A sense of satisfaction from helping end users get what they need in a timely manner
●  Prioritization Skills – The ability to analyze support requests, and prioritize them based on impact
●  Discipline – The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, chat or other ad hoc communication
●  A Teacher – Able to teach end users about IT technologies or solutions to their issues in an easy to understand way
●  Self-Starter – The ability to actively look for effective tasks to complete in times of low tickets.