Description

Job Description:

 

Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.

- Responds to Tier 1 network support requests.

- Communicates effectively with teammates and customers of varying levels of technical expertise.

- Responds to all break/fix requests associated with network resources.

- Designs extensions of and connections to the campus netwoBGP, OSPFrk.

- Configures and deploys new/replacement network hardware and communications infrastructure.

- Maintains up-to-date project and architecture documentation.

- Maintains up-to-date inventory and maintenance records.

- Monitors network resources for faults and traffic anomalies.

- Resolves connection issues between users and resources.

- Maintains detailed change history of network changes.

- Supports ITS Field Maintenance with communications' implementation and troubleshooting.

- Supports team efforts to improve cybersecurity controls and defenses.

- Supports team efforts for threat hunting and mitigation.

- Manages time and resource constraints.

 

*****Experience Expected/Required*****

 

Cisco Routing and Switching - Required - 8 Years

VLAN Managemment = Required - 5 Years

Network Design - Required - 5 Years

Access Control Lists - Required - 8 Years

Subnetting - Required - 10 - Years

Routing Protocols (BGP, OSPF, etc) - Required - 8 Years

Authentication (Radius, TACACS, etc) - Required - 5 Years

FMC/Firepower - Nice to have - 5 Years

Network Monitoring - Required - 5 Years

Wireless Technologies - Nice to have - 3 Years

DNS/DHCP - Highly desired - 5 Years

STP, VTP, Multicast - Required - 5 Years

Network Security - Highly desired - 8 Years

VPN & Remote Access Technologies - Required - 5 Years

 

Required/Desired Skills

 

SkillRequired /DesiredAmountYears of Experience
Cisco Routing and SwitchingRequired8 
VLAN ManagemmentRequired5 
Network DesignRequired5 
Access Control ListsRequired8 
SubnettingRequired10 
Routing Protocols (BGP, OSPF, etc)Required8 
Authentication (Radius, TACACS, etc)Required5 
Network MonitoringRequired5 
Wireless TechnologiesRequired3 
DNS/DHCPRequired5 
STP, VTP, MulticastRequired5 
Network SecurityRequired8 
VPN & Remote Access TechnologiesRequired5 

Education

Any Gradute