Job Description:
This Network Engineer with wireless expertise will work in our NOC and will be required to
maintain a reliable, secure, and efficient wired and wireless data communications network. The
ideal candidate will have a background in managing wireless network equipment, which includes
installing, configuring, and maintaining it within a variety of parameters. This professional will
also be knowledgeable about industry Wired and Wi-Fi standards and best practices.
Responsibilities:
system performance.
performance.
effectively.
Training & Development:
Strong research and troubleshooting skills
Stay current on all Wireless technology platforms and systems to ensure the users get the
requirement functionality to perform their job.
Support:
Respond, resolve, or ensure wireless and network issues are resolved when assigned by the
Service Desk
Write technical and end-user documentation for assigned projects
Provide all necessary system, maintenance, and disaster recovery plan documents.
Perform system installation support and ensure all necessary system security requirements.
Responsible for researching and problem resolution and must coordinate activities with
IT support staff as required and document findings.
Maintain software licenses and maintenance support from software vendors
Follow division team handbook, policies and procedures, software standards, software
development lifecycle and change management
Work collaboratively with others to achieve team and organizational goals; prioritize
projects and/or tasks; provide constructive input to achieve team goals
Deliver a customer-focused, responsive service to customers; support efforts to enhance
business efficiency and effectiveness; demonstrate a positive, "can-do” attitude; respond
constructively to new information, changing conditions, and unexpected obstacles
Prepare management reports related to system audit, availability and performance as
needed.
Submit appropriate change order documentation for moves, adds, and changes of the
systems
Perform other related duties incidental to the work described herein.
Decision-Making
Decision Making
Selects from multiple procedures and methods to accomplish tasks. Follows standardized
procedures and written instructions to accomplish assigned tasks.
Leadership Provided
Serves as a technical resource or mentor to other employees. May lead or instruct less
experienced workers in high level or technical jobs.
May give presentations to upper management on upgrades and server improvements and
findings.
Knowledge, Skills & Abilities
Proven experience in a network engineer role
Hands on experience in networking, routing, switching, and wireless
Excellent knowledge of best practices around management, control, and monitoring of wi-fi
network infrastructures
Experience with Cisco wireless land controllers, implementation, troubleshooting, and problem
resolution
Ability to set up and configure network devices such as access points
Great at organizing, prioritizing, and multitasking
Cisco training and certifications
CWNA training and certification a plus
Evening and overnight hours are required, and weekend work may be required
Minimum Qualifications – Education and Experience
Bachelor's degree in computer science or engineering or related field (Equivalent
professional experience may be considered for substitution for the required degree on an
exception basis). 5 years of server experience.
Preferred Education & Experience
Master's degree in computer science or engineering (equivalent professional experience
may be considered for substitution for the master's degree on an exception basis) with 5-
8 years' of directly related professional work.
Certifications
Cisco CCNA, CCIE Wireless, CCNP, and ITIL highly desired
Candidate must have current driver's license.
Essential Capabilities and Work Environment
Candidate may be required to lift 40lbs and stand or walk for long periods of time.
Candidate must have the ability to work flexible hours including weekends or on-call
rotation.
Any Graduate