Description

Job Description:

  • Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
  • Responds to Tier 1 network support requests.
  • Communicates effectively with teammates and customers of varying levels of technical expertise.
  • Responds to all break/fix requests associated with network resources.
  • Designs extensions of and connections to the campus network.
  • Configures and deploys new/replacement network hardware and communications infrastructure.
  • Maintains up-to-date project and architecture documentation.
  • Maintains up-to-date inventory and maintenance records.
  • Monitors network resources for faults and traffic anomalies.
  • Resolves connection issues between users and resources.
  • Maintains detailed change history of network changes.
  • Supports ITS Field Maintenance with communications' implementation and troubleshooting.
  • Supports team efforts to improve cybersecurity controls and defenses.
  • Supports team efforts for threat hunting and mitigation.
  • Manages time and resource constraints.
  • Process documentation and inventory changes for surplus equipment. Perform work on other special projects as required.


Required:

  • Cisco Routing and Switching
  • VLAN Managemment
  • Network Design
  • Access Control Lists
  • Subnetting
  • Routing Protocols (BGP, OSPF, etc)
  • Authentication (Radius, TACACS, etc)
  • FMC/Firepower
  • Network Monitoring
  • Wireless Technologies
  • DNS/DHCP
  • STP, VTP, Multicast
  • Network Security
  • VPN & Remote Access Technologies


 

Education

Any Graduate