Description:
- Responds to Tier 1 network support requests.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with network resources.
- Designs extensions of and connections to the campus network.
- Configures and deploys new/replacement network hardware and communications infrastructure.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors network resources for faults and traffic anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of network changes.
- Supports ITS Field Maintenance with communications' implementation and troubleshooting.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
Required Skills:
Cisco Routing and Switching - Required - 8 Years
VLAN Managemment = Required - 5 Years
Network Design - Required - 5 Years
Access Control Lists - Required - 8 Years
Subnetting - Required - 10 - Years
Routing Protocols (BGP, OSPF, etc) - Required - 8 Years
Authentication (Radius, TACACS, etc) - Required - 5 Years
FMC/Firepower - Nice to have - 5 Years
Network Monitoring - Required - 5 Years
Wireless Technologies - Nice to have - 3 Years
DNS/DHCP - Highly desired - 5 Years
STP, VTP, Multicast - Required - 5 Years
Network Security - Highly desired - 8 Years
VPN & Remote Access Technologies - Required - 5 Years
Any Graduate