Menlo Park,United States
Contract
Skills
Network Engineer
CCNP
Escalation point for Tier III support issues that are escalated from Tier I and II
Provide Infrastructure services in all areas needed: LAN, WAN, cloud environments, network security and network monitoring, configuration and troubleshooting
Working with our business and the engineering team to successfully implement secure LAN/WAN, wireless, and Data Center network solutions
LAN and Data Center Fabric routing and switching design, configuration and deployment in small to very large environments
WAN routing design, configuration and deployment in small to very large environments
Provide network engineering consulting services, including: assessment, design and implementation of secure network products/solutions
Apply vendor best practices to client environments under your management
Assist the design, development, implementation and ongoing management of client infrastructure and systems
Identify, diagnose, and resolve network problems including network connectivity, traffic utilization
Interface with third party vendors
Utilize exceptional interpersonal and customer service skills to improve and maintain client relationships
Campus LAN/WAN routing and switching solutions (Cisco is a must, Nexus strongly preferred)
Load balancing/Acceleration solutions (Citrix) a plus
Network Access Control, including Cisco Identity Services Engine (ISE) implementation design, configuration, and deployment is a plus
RF design & Wireless LAN Surveys
RF Troubleshooting and tuning
Cisco WLAN (WLCs, Prime)
Provide after-hours coverage as part of an on-call rotation schedule and for client upgrades
Maintain, develop and grow client documentation
Assist with monthly reports, and recommendations for Managed Services Clients
Stay current with industry and technology news, trends and best practices
What we’re looking for:
10+ years IT experience
Prefer at least CCNP-level (Cisco Certified Network Profession) & working knowledge
Bachelor's degree in a technical discipline, or equivalent work in an IT related field.
Excellent troubleshooting and analytical skills
Ability to prioritize and manage time effectively
Passionate about, and dedicated to the client experience
Excellent written and verbal communication skills
Outstanding attention to detail
Strong documentation skills
Communications (Written and Oral) - Communicates well. Writes clear, precise, well-organized documents.
Analysis Skills - Identifies significant problems and opportunities. Analyzes problems and people in depth.
Team Player - Reaches out to peers. Overcomes we-they. Leads peers to do what is best for company.
Ideal candidate will be teamwork-oriented, passionate about technology and possess an excellent work ethic and communication skills.
Any MSP or Professional Services experience would be beneficial
4+ years of networking experience, including configuring, analyzing & troubleshooting enterprise networks
Any Graduate