Network Engineering - Lead Engineer

The Opportunity

“The FICO Network is evolving, recent acquisitions and constantly developing applications and Infrastructure mandate that network uniformity and standardization are key to Infrastructure Operations. The Network Operations team is growing to cater for the requirements of Office/Data Center implementations and standardization, with a focus on reduced MTTR (mean time to resolution) through subject matter expertise and design review & repeatability to enable speed to market and revenue growth. Key, dedicated personnel with a high work ethic and work-smart attitude are sought to change the landscape of FICO network operations.” – Senior Manager, Network Engineering

What You’ll Do

Design and manage security solutions, including firewall, and network intrusion detection systems.
Manage all network hardware and equipment, including routers, switches, firewalls and load balancers.
Implement and maintain all equipment, hardware, and software upgrades.
Implement and maintain network access permissions and access rights.
Participate in the planning and execution of security audits.
Ensure network performance and provide network performance statistics and reports.
Recommend, schedule, and perform network improvements, upgrades, and repairs.
Recommend and manage network monitoring tools.
Perform troubleshooting of all Network systems in both Corp and Data centre.
Develop and implement applications and tools to improve the operational efficiency of the company.
Participating in the identification and enablement of process automation.
Help maintain and enhance existing applications and processes.
Participating in the proactive monitoring of our global network.
Developing metrics and reports for managing network connectivity.
Collecting and analysing data that is necessary for enabling new sites.
Prepare and maintain system level documentation.
Develop and maintain training material where appropriate.
The role of the Network Operations Lead Engineer is to ensure the stability, integrity, and operation of the FICO network infrastructure. This includes planning, developing, installing, configuring, maintaining, supporting, troubleshooting, and optimizing all network hardware, software, communication links as well as the monitoring and management tools required.
The Network Operations Lead Engineer will provide technical oversight for the installation, monitoring, maintenance, support, and optimization of all network hardware, software, communication links and monitoring programs.
The Network Operations Lead Engineer will analyse and resolve communication problems between the FICO data centres and the customer sites in a timely and accurate fashion.
The Network Operations Lead Engineer is accountable for ensuring that the appropriate monitoring and management tools are in place, including procurement and in house development of specialized tools as necessary. 
Lead Engineer will work as part of a global team.
Participate in off shift coverage as necessary.

What We’re Seeking

Strong Networking background LAN/WAN.
Routing & Switching experience (OSPF, BGP, MPLS).
Load balancing F5 GTM/LTM/AS3.
Firewalls Palo Alto, Cisco ASA
Wireless Cloud Based.
Network Industry certifications (ideally CCNP/CCIE/F5/Palo Alto certs.).
Experience with Networking Hardware and Deployment (Cisco, Catalyst9K’s, ISR4K, Nexus series, Palo Alto).
Experience with multiple networking vendors including Cisco, Palo Alto and F5.
Experience with SDN and SDWAN deployments would be advantageous.
Ability to write deployment scripts in JSON and Python desirable.
VMware NSX-T experience a plus.
Strong attention to detail, and ability to multi-task.
Excellent verbal and written communication skills.
Proven organizational skills.
Fluent in spoken & written English.
Passion for technology and communicating with people.
Ability to occasionally work outside regular working hours as needed by the client, including evenings and weekends (rotational on-call).

Our Offer to You

An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.