Required Skills & Experience:
- A Bachelor’s Degree in Computer Science or related field with at least 3-5 years’ work experience in an enterprise IT environment.
- Authentication services (AAA policies / Radius and RSA authentication connections).
- Firewall image upgrade planning and implementation.
- IDS/IPS profiles.
- Imaging and restoration of firewalls from root layer.
- IPSEC VPNs with between local Cisco and FortiGate firewalls as well as external dissimilar vendor model firewalls/routers.
- Logical and virtual interfaces for networks sharing security levels.
- SNMP monitoring and alert profiles.
- Strong organizational skills and attention to detail are required.
- The candidate must be knowledgeable of Information Security networking best practices and be able to evaluate design requests for Cyber Security threats.
- The candidate must have extensive experience with firewall administration, upgrades, backups, configuration, and diagnostics.
- The candidate must possess excellent project management, technical writing and oral communication skills.
- The candidate must possess excellent technical skills, particularly regarding Network Diagnostics, Firewall operations and deployments (Cisco and/or Fortinet mandatory).
- This individual must demonstrate the ability to exercise independent judgment, manage complex projects, represent the organization in dealings with customers and vendors, and render sound business decisions.
- VIPs and NAT for external interfaces.
- Vulnerability review of hardware.
Preferred Skills:
- AAA systems (RSA, Radius)
- Centralized Management tools (Cisco Systems Manager, FortiManager)
- Cloud systems integration (ex. Azure)
- NGFW Threat Management Tools (ex. web-filtering, application filtering)
- Scripting / Automation
Job Description:
Position requires fully on-site reporting.
- Provide support for all corporate and enclave firewalls, application delivery controllers, RADIUS, RSA.
- Develop and implement firewall changes for supported networks.
- Evaluate requested changes for possible Cyber-Security Threats.
- Provide 3rd level support to troubleshoot networking issues.
- Interact with support-customers to resolve issues and provide solutions as required.
- Provide off-hour support as operational needs dictate. The candidate must be available for rotating weekly on-call shifts (24 hour on-call support) with other members in the group.
- Lead and / or manage projects of various priorities in a fast-paced environment.
- Provide Design Consultation for projects for firewall necessity and configuration.
- Develop and execute disaster recovery and test plans for all supported devices.
- Prepare support documentation for the for 1st and 2nd level support groups.
- Document and/or revise administration procedures for security, configuration, operation, and administration of devices.