Requirements :
• Experience in a technical support role in a networking/security company or equivalent education
• Strong understanding of TCP/IP, routing protocols, L2/L3 switches
• Experience with security products firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning
• Strong troubleshooting and problem-solving skills
• Extensive working knowledge of Windows, UNIX or Linux
• Previous Managed Security Service (MSS) experience, supporting security products is desirable.
• Strong English skills both written and verbal.
Educational Requirements:
Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable
Any Graduate